Professional Services Print E-mail
QMS Software and its Business Partners provide professional services to help customers make the best use of its software systems. Our experienced team has many years of practice in advising customers on how to successfully implement the use of best practice and ITIL guidelines. They are specialists in Customer Care in a wide range of industries.

Experience shows us that proper installation, customisation and training results in significantly better implementations and satisfied users. The return on investment is also enhanced and project times are reduced. Typically small implementations can use as little as three days services while larger ones can be up to twenty days or more.

Services are provided under a range of headings:

  1. Pre Installation planning and best practice advice
  2. Software installation
  3. Creation of Profiles (customisation) based on user’s requirements
  4. Creation of Templates (letters, emails, invoices etc.)
  5. Creation of custom reports
  6. Import of data from other systems if required
  7. Testing operation and function of the system across the network
  8. Administrator training
  9. User training and ‘train the trainer’
  10. Specific user operating manual if required
  11. System reviews and advice
  12. Installation of additional optional modules
  13. Upgrades to new versions