A key component of every serious business is knowledgeable and responsive TECHNICAL SUPPORT. QMS Software provides a complete helpdesk service to its clients. We recommend that you purchase a plan when you buy our Ulysses Suite or Numara products. Generally purchased for a year, it is good practice to renew annually so that support and upgrades are maintained.

Our annual support agreement provides quick and direct access for all QMS customers with annual support contracts to help resolve any queries. The Support team can be contacted between 9 a.m. to 5:30 p.m. To ensure that you get the maximum benefit from your system there are a number of support options available. QMS Software Ltd. provides client support service for Ulysses Suite and for Numara products: Track-It! and FootPrints. See plans below:

In order to resolve issues as quickly as possible please provide:

• Background information, what you are trying to do?
• What has changed before the problem appear?
• Try to replicate the issue and note the steps taken.
• Provide screen shots of any error messages seen.

QMS Software Ltd - Ulysses Suite Support Plan Maintenance&Support Plan for Ulysses Suite Download...

QMS Software Ltd - Numara Support Plan Maintenance&Support Plan for Numara Products Download...