Complaints Tracking Software for Health Care

Ulysses Complaints and Queries Handling System is an affordable solution for hospitals and other health care providers that require patient query tracking software. Ulysses Health Care Complaint System is a fully web-based, feature rich system used by major hospitals to track each complaint through its lifecycle from recording and initiation to investigation, reporting, and closure. The system offers a host of benefits for users and management, including an extensive report library designed to meet Health Authorities requirements. It is easy to use with rapid user acceptance thanks to intuitive user interface similar to MS Outlook. Ulysses interface can be configured for the requirements of individual hospitals and departments.

• Reduce risk associated with patient complaints
• Reduce cost of legal actions
• Improves staff productivity
• Improves patient satisfaction
• Automated workflow
• Complete audit trail of actions taken
• Extensive reporting capabilities