QMS Software has announced the release of the latest version of its award-winning customer relationship management solution, Ulysses Suite version 7i.

The Ulysses 7i Suite now offers new enterprise functionality including customisable graphical Workflow Manager, SDK (Software Development Kit) and ITIL Support for Change Management, Incident Management, Problem Management. Ulysses offers considerable performance improvements and is fully compatible with the latest Microsoft Windows Vista, Windows Server 2008 and Office 2007. Ulysses 7i includes additional functionality as a result of suggestions from its international customer base.

QMS's Ulysses Suite is now available in three different editions to provide organisations with a truly scalable solution to meet the needs from SME to Enterprise organisations. Version 7i includes improved integration with Office 2007 as well as third-party applications, built-in workflow manager to streamline your business processes, completely new modules and interfaces using .NET technology to improve performance and customisation.

QMS Software is continuing to look for suitable Distributors worldwide to complement the existing group. Frank Cole, Director of QMS Software says

We believe that there are significant opportunities for our mid range Service Management and Complaint Management solutions based on our Ulysses CRM Suite in the Asia Pacific region. Recent sales show that Ulysses can compete successfully against both local and international competitors. Our longer term goal is to gain a real foothold in the Chinese market.